77ji Casino — Privacy Policy

77ji Casino ("77ji", "we", "us", "our") is committed to protecting the privacy and personal data of all players who use the 77ji online gaming and sports betting platform accessible at 77ji.org. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all personal data collected, processed, stored, and used by 77ji in connection with your account registration, use of our gaming Services, payment transactions, communications with our support team, and your general interaction with the 77ji platform. It covers data collected through our website, mobile-optimised web interface, customer support channels, and any other means by which you interact with 77ji.

By registering a 77ji account and using our Services, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any aspect of this Policy, you should not register an account or use our Services.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal data is 77ji Casino, operating the online gaming and sports betting platform at 77ji.org.

As the personal information controller, 77ji determines the purposes and means by which your personal data is processed. We have appointed a Data Protection Officer (DPO) as required by the NPC. Contact details for the DPO are provided in Section 16 of this Policy.

Where 77ji engages third-party service providers to process personal data on our behalf (such as payment processors, KYC verification providers, or game software suppliers), those parties act as personal information processors and are bound by data processing agreements requiring them to handle your data in accordance with applicable Philippine law and this Privacy Policy.

77ji collects only the personal data that is necessary for the specific purposes described in this Policy. The categories of personal data we collect include:

• Identity Data: Legal full name, date of birth, nationality, gender, and scanned copies of valid Philippine government-issued identification documents (e.g., Passport, Driver's Licence, SSS ID, UMID, PhilSys National ID, PRC ID, Voter's ID).
• Contact Data: Philippine mobile number (required for account registration and two-factor authentication), email address, and residential address including barangay, city or municipality, province, and region.
• Financial Data: GCash account number, Maya account number, bank account details (BPI, BDO, Metrobank, or other Philippine bank), Visa/Mastercard card details (last four digits and card type only — full card numbers are not stored by 77ji), deposit amounts, withdrawal amounts, and transaction reference numbers.
• Gaming Activity Data: Game sessions played, bets placed, game outcomes, session durations, bonus usage, and responsible gaming tool settings including deposit limits, loss limits, and self-exclusion status.
• Technical Data: IP address, browser type and version, device type, operating system, screen resolution, session timestamps, and cookies (as described in Section 11).
• Communications Data: Records of your correspondence with 77ji support staff via live chat, email, or other communication channels, including support ticket content and resolution notes.
• KYC and Compliance Data: Facial recognition selfies submitted for identity verification, liveness check results, and politically exposed person (PEP) and sanctions screening outcomes.

77ji collects personal data through the following channels and methods:

• Direct collection: Data you provide directly when registering your 77ji account, completing KYC verification, making deposits or withdrawals, participating in promotions, or contacting 77ji support.
• Automated collection: Technical and usage data collected automatically through cookies, log files, and analytics tools as you interact with the 77ji platform. See Section 11 for full details on cookies.
• Third-party sources: Identity and sanctions data received from our KYC verification partners, payment processors (such as GCash and Maya), and AML screening service providers where necessary to fulfil our regulatory obligations.
• Publicly available sources: In limited circumstances where required for fraud prevention or AML compliance, 77ji may consult publicly available government or regulatory databases.

77ji processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

Where 77ji processes your data on the basis of legitimate interests, we have assessed that such processing is necessary and proportionate and does not unduly override your privacy rights.

77ji uses your personal data for the following specific purposes:

• Account operation: Creating and managing your 77ji player account, processing your logins, maintaining your PHP wallet balance, and administering your gaming history and bonus entitlements.
• Payment processing: Facilitating deposits via GCash, Maya, BPI, BDO, and other supported channels; processing withdrawal requests to your verified payment accounts; and maintaining transaction records as required by law.
• Identity verification: Conducting KYC verification to confirm your identity, age (21+), and eligibility to hold a 77ji account, as required by applicable Philippine gaming and anti-money laundering regulations.
• Regulatory compliance: Fulfilling 77ji's legal obligations under Philippine anti-money laundering law, PAGCOR regulations, and NPC data protection requirements, including mandatory record-keeping and transaction monitoring.
• Security and fraud prevention: Monitoring account activity to detect and prevent unauthorised access, account takeover, bonus abuse, money laundering, and other fraudulent or prohibited conduct.
• Responsible gaming: Monitoring your gaming patterns to identify potential indicators of problem gambling behaviour; administering deposit limits, session controls, loss limits, and self-exclusion requests; and contacting you where our responsible gaming team has concerns about your gaming activity.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance via live chat, email, or other support channels.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the 77ji platform, identify technical issues, and enhance the player experience for our Filipino user base.
• Marketing (opt-in only): Sending you promotional offers, bonus notifications, and news about 77ji products and services — but only where you have provided explicit consent to receive such communications. You may withdraw consent at any time.

77ji does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment service providers: GCash (Mynt), Maya (Voyager Innovations), BancNet, and card payment processors receive the minimum data required to process your deposit or withdrawal transactions.
• KYC and AML service providers: Identity verification and anti-money laundering screening providers process your identity documents and biometric selfie data on our behalf for the sole purpose of fulfilling our regulatory verification obligations.
• Game software providers: Third-party game developers and live casino studio operators receive anonymised or pseudonymised player session identifiers necessary to deliver game content. These providers do not receive your full identity or financial data.
• Regulatory authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities where disclosure is required by law, court order, or regulatory demand.
• Professional advisors: Legal counsel, auditors, and accountants engaged by 77ji, subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of all or part of 77ji's business, your data may be transferred to the acquiring entity, provided that the acquiring entity agrees to be bound by this Privacy Policy or an equivalent standard of protection.

All third-party processors engaged by 77ji are required to enter into data processing agreements that restrict their use of your personal data to the specific purpose for which it was shared and require them to implement appropriate security measures.

77ji primarily stores and processes player data within the Philippines. Where it is necessary to transfer your personal data to third-party service providers operating outside the Philippines (for example, cloud infrastructure providers or game software suppliers with servers in other countries), 77ji ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfer.

Specifically, 77ji ensures that any transfer of personal data outside the Philippines is subject to: (a) an adequacy determination by the NPC; (b) appropriate contractual safeguards equivalent to the standards required under Philippine law; or (c) your explicit consent where required. We do not transfer your financial account data (GCash, BPI, BDO details) outside the Philippines.

77ji retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law:

• Active account data: Retained throughout the period your 77ji account remains active and for a period of no less than five (5) years following the closure or termination of your account, in compliance with Philippine anti-money laundering record-keeping obligations.
• KYC and identity verification records: Retained for a minimum of five (5) years from the date of verification or from the date of last transaction, whichever is later.
• Transaction records: Financial transaction logs are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act (Republic Act 9160, as amended).
• Customer support records: Support communications are retained for a period of three (3) years following resolution of the relevant support interaction.
• Marketing consent records: Records of your consent to receive marketing communications are retained for as long as you remain an active 77ji player plus two (2) years following account closure.

Following the expiry of applicable retention periods, personal data is securely deleted or rendered permanently anonymous. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.

77ji implements technical, organisational, and administrative security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• Encryption in transit: All data transmitted between your browser and the 77ji platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all connections, including login sessions, payment transactions, and support chat.
• Encryption at rest: Sensitive personal data stored on 77ji servers is encrypted using AES-256 encryption. This includes identity documents, financial data, and KYC records.
• Access controls: Access to personal data is restricted to 77ji employees and authorised contractors who have a legitimate need to access it for the purposes described in this Policy. Access rights are reviewed regularly and revoked upon termination of employment or contract.
• Two-factor authentication: 77ji's internal systems use multi-factor authentication to prevent unauthorised administrative access to player data.
• Security monitoring: 77ji operates continuous security monitoring systems to detect and respond to unusual access patterns, potential intrusions, or data breach indicators.
• Security testing: Our platform undergoes regular security assessments, including penetration testing and vulnerability scanning, by qualified security professionals.

The 77ji platform uses cookies and similar technologies to maintain session state, remember your preferences, and understand how players use the platform. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 77ji account and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Store your platform preferences such as your preferred lobby view, language setting, and responsible gaming reminder frequency. These cookies improve your experience but are not essential for core platform functionality.
• Analytics cookies: Used by 77ji to collect aggregated, anonymised data about how players navigate and use the platform — for example, which games are most played, which pages generate the most support queries, and how mobile vs. desktop usage differs. This data is used to improve the 77ji platform and is not linked to your personal identity.

77ji does not use advertising cookies, cross-site tracking pixels, or third-party analytics services that share data with advertising networks. You may manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from remaining logged in to your 77ji account.

Under the Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 77ji. These rights may be exercised by contacting our Data Protection Officer as described in Section 16.

To exercise any of the above rights, submit a written request to the 77ji Data Protection Officer using the contact details in Section 16. 77ji will respond to all data subject rights requests within fifteen (15) business days of receipt. We may require identity verification before processing your request. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.

If you are unsatisfied with 77ji's response to a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The 77ji platform is strictly intended for persons aged 21 years or older, in accordance with Philippine gaming law and PAGCOR regulations. 77ji does not knowingly collect personal data from any individual under the age of 21.

If 77ji discovers or has reason to believe that a person under 21 has registered an account or provided personal data, that account will be immediately suspended and all personal data provided by that individual will be deleted as soon as practicable, to the extent permitted by applicable law. Any funds deposited by an underage player will be handled in accordance with our Terms and Conditions and applicable regulations.

If you are a parent or guardian and believe that a minor in your care has registered a 77ji account, please contact us immediately at the details provided in Section 16.

77ji's responsible gaming programme requires limited additional processing of your personal data to identify and support players who may be experiencing difficulty with their gambling behaviour. Specifically:

• Your gaming activity data (session frequency, session duration, deposit frequency, loss patterns, and self-exclusion history) is monitored by 77ji's responsible gaming system to identify behavioural indicators associated with problem gambling.
• Where the system identifies potential indicators of problematic gaming, a member of 77ji's responsible gaming team may review your account and contact you via your registered mobile number or email address to offer support resources and discuss available tools such as deposit limits or self-exclusion.
• Responsible gaming data is processed on the legal basis of legitimate interest and legal obligation. It is not used for marketing or any purpose other than player protection.
• If you request self-exclusion, your account is flagged across the 77ji platform and your personal data is retained in our exclusion register for the duration of the exclusion period to prevent re-registration. This is a legal and safeguarding obligation and cannot be waived.

For detailed information about responsible gaming tools available on the 77ji platform, please visit our Responsible Gaming page.

77ji reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law or NPC guidance, or changes to the 77ji platform and Services.

Material changes to this Privacy Policy will be communicated to registered players by notification through the 77ji platform, by email to the address registered on your account, or by both methods, at least seven (7) days before the changes take effect. The updated Policy will always be available at 77ji.org/privacy-policy with the effective date clearly indicated.

Your continued use of the 77ji platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept a material change, you should close your account before the change takes effect.

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a privacy concern, please contact the 77ji Data Protection Officer:

All data subject rights requests must be submitted in writing (email is acceptable) in English and must include sufficient information to identify the account in question (typically your registered mobile number and full name). For your security, we will verify your identity before processing any request that involves accessing or modifying your personal data.